Our Standards

Customer Service Standards

Our team of friendly, polite, professional and helpful staff can assist you with ICT support.  We put you right at the heart of our service delivery and give priority to those areas that customers have identified as being important to them – delivery, timeliness, information, professionalism and staff attitude.  We are committed to developing your insight so that we can understand your experiences and measure your satisfaction levels.

Please click on the link below for Scomis full Customer Service Standards.

Scomis Customer Service Standards

These standards are reviewed and presented to each of the Scomis User Groups annually.