We are delighted to let you know that soon, we will be sending you information about how to access your very own self-service portal, MyScomis.
Your dynamic customer portal will not only provide an additional route to log cases but will also help you resolve your queries quickly and efficiently.
- Anytime, anywhere access to log unlimited cases 24 hours a day, 7 days a week and the provision of an instant case reference.
- Access to an intuitive knowledge library to help you quickly find answers to your questions there and then.
- The ability to rate the articles that are the most relevant and helpful.
- Access to the latest updates
You will of course, still be able to contact our Service Desk by telephone and email, however feedback from our pilot tells us that this extra contact channel will significantly enhance your experience of our service.
How will I get access?
You will receive an email with instructions about how to register for MyScomis giving you instant access to the portal and the benefits.
You will require a unique email address to access MyScomis and this will enable us to comply more fully with the current General Data Protection Regulations (GDPR).
At Scomis, we constantly strive to improve our customer service and to do so your feedback is very important to us. If you have any comments or questions, then please let us know.