Case Studies

Customer Service Excellence Award

Following an assessment in July 2018, we have proudly maintained the Cabinet Office Customer Service Excellence Award which aims to bring professional, high-level customer service concepts into common currency with staff and is based around ensuring customer satisfaction with every aspect of the service.

“Scomis presented a comprehensive suite of robust and persuasive evidence that identified an organisation which is continuously improving, striving to be the best, winning new business and delivering quality services. Scomis clearly demonstrated that it has approached customer care very positively.”

Robin Croft, CSE Assessor, August 2018

 

Capita SIMS Accreditation

In November 2017 Scomis again achieved a prestigious accreditation from Capita for “Quality SIMS support services”.

"Congratulations for successfully completing your Capita SIMS Accreditation; your overall scores indicate you offer Good Value for Money and a Very Good Level of Service.  The majority of all scores are in the Very Good range for which your team should be extremely proud.  Please accept Capita’s thanks for the quality of service you are offering, which is certainly appreciated by your schools"

James Tattershall, Project Manager Capita SIMS

 

How Scomis and Abbotskerswell Primary School are working collaboratively to improve outcomes

Read our case study which explores how through working collaboratively, the school gained recognition as one of the top 1% primary schools in the country for Key Stage 2 SATs results in July 2019, with 100% of pupils achieving the expected standards in Reading, Writing and Maths.

 

How SIMS Parental Engagement Solution is improving efficiency and parental engagement at St Mary's School.

This case study explores how the use of parental engagement tools helped St Mary’s C of E Primary School in North Devon to increase efficiency as well as better communicate and collaborate with parents by giving them a clear view of their children’s school life.

 

Scomis wins prestigious Bett Award for "ICT Service and Support"

In 2016 we were delighted to announce that Scomis won a BETT (British Educational, Training and Technology) Award in the ICT Service and Support category, beating seven other finalists. Watch the video and read all about it here.

This year we have been nominated for a BETT Award in the Service and Support category. You can find the full shortlist here.

Endorsement

During 2018 the value of our advice was further endorsed by the following invitations and endorsements:

  • invitation to contribute to the Government’s Parliamentary Review 2018/19 as an 'exemplar of best practice'.
  • invitation to deliver a keynote speech, ‘Empower, Collaborate and Succeed’ at the 2018 Capita National User Group.
  • invitationto  run workshops at events run by associations such as regional School Business Leader’s and Head Teacher groups.
  • To write articles as an ISBL Approved Partner for The Voice, ISBLs’ termly national magazine.

Here’s what some of our Customers have to say about our services