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Frequently Asked Questions

We’ve picked out a selection of the most useful and relevant FAQ items based on customer views and importance to the every day roles of School Administrators, Teachers and ICT Support.

Our Top Ten FAQs

  1. How to access/login to hosted SIMS at home
  2. How to download SIMS/Hosted Connector from home
  3. How to request an external connector
  4. SIMS Database Selector
  5. Add new user in SIMS
  6. Add new user in FMS
  7. End of year procedures
  8. Setup Parent App
  9. Information on Remote Desktop Web Client access (Chromebooks)
  10. Hosted Application Service – Supported VLEs and Third Party Applications

If you can’t find what you are looking for just check our FAQ microsite for further information by clicking on the link below


Explore our FAQ Database